James was friendly, informative, and very accommodating. Our package included a morning Alcatraz tour. We had some time after the IHOP lunch to walk a couple blocks along the wharf before the van tour. We stopped for a photo on the Golden Gate Bridge. We spent about an hour in Muir Woods and 30 minutes in Sausalito. Each stop was the right amount of time for me as a first time visitor. I look forward to visiting both places again, as well as trying another of James' tours from The Tour Store.