Disappointing experience.
Got off to a bad start when poorly greeted by the guy that met us at the desk/till, he seemed quite unfriendly, uninterested & generally unhelpful.
My electric bike appeared to be faulty, which only became apparent when I asked for brief instructions (having never used an electric bike before).
We weren’t offered the helmets, locks or maps that were supposed to come with our booking and had to ask for the same. We never got the locks, which meant we couldn’t park up and leave the bikes in Central Park.
Only plus was the business is very close to Central Park.
Wouldn’t recommend!
Also, it wasn’t clear when booking, but the bikes aren’t allowed to be ridden anywhere aside from the perimeter road of Central Park. Had I known that I’d have booked for a much shorter time slot. 1.5 hrs more than sufficient if just wanting to ride the perimeter of the park.
Central Park was also a little disappointing, not very well kept up and lots of litter. Not a patch on London parks.