Mel_Iss...
Thanks for taking our tour and I am sorry you feel let down. The "repurposed underground rooms" you visited were adjacent to the original sidewalk areas when the buildings were built in the 1890's. Some times subsequent building owners have incorporated the outside tunnel areas with the insides of the original ground floors. I apologize if our guide did not make that clear.
If you will let us know the name you booked your tour under, we will process a full refund. You can send that info to
[email protected].
I also apologize if the ending location of the tour was unsettling. I will be sending a copy of your review to the Mayor and City Council to let them know of these concerns.
Chuck
Manager, Beneath The Streets