Our instructor was horrible, but I believe the experience could have been a lot better with a different person. Please do not allow Jeannette to do any more tours. If you do, she need to do some type of training of how she should talk to people. She came across very racist to my group. (Ex. While passing thru a black neighborhood, she said that they are single parents and they have babies every year so they can get assistance from the government, but they are very nice people). She was also very negative in everything she had to say. (Ex. When passing the baseball field, she made mention of a famous baseball player that was the 1st person of color or something of that nature, but she made sure we knew that he died of aids)
My aunt took her to the side and mentioned to her how her comments were very distasteful, and she said it was joke. After that bathroom break, she continued talking to us in the same way. She was HORRIBLE!!!!
Одговор домаћина
Jun 2022
Dear Amig@ Pamela_B
thank you for your confidence, we are very sorry to have had this perception of our colleague. We will take your comment into account to continue improving our service.
Dulce, Amigo Tours