Trip sucked. Directions to pier were wrong, the shop had moved, very disorganized and literally no guidance. The bus tour is not affiliated with the boat tour and nether taoe any responsibility, point you back to Viator, who of course you can’t reach a person. Plus, parking lot they point you to is full of vagrants. Our car window smash and grab. Do NOT take this tour or visit San Fran, it is a degenerate haven and extremely dangerous.