The limo was immaculate. Very nice.
We had a bump in the road in the beginning bc there was confusion on what counted as luggage and if they could fit the luggage in the limo. They eventually worked with us and we got it figured out the day before—little stressful.
The website says champagne is included but they told us it would be $75.
Last—I was under the impression that we were getting an actual tour and guide—someone who could tell us about cool restaurants and historical facts, take photos and give us pointers to the city. We did not get that. He did take a few photos which was great. Had I known, I would have just booked a regular limo and not the “experience.” Our driver was very nice and professional but spoke no English at all. It was impossible to communicate. I asked questions and he did not know what I was saying. He would show us a list of places but he was working from the bottom of the list on his phone and we were reading from the top so we were very confused the first 2 stops. He would stop at a location but we didn’t know where we were or where we should walk to and he couldn’t explain. We were also hungry and wanted to grab some street food to eat outside the limo but we were not able to explain so the kids were just very hungry. We were instructed no food inside the limo as well. We needed a restroom at one point and he just shook his head, I’m not sure if there wasn’t one near or he didn’t understand. At the stops, he just pointed in a direction and we would walk not knowing where we were going or how long we should take. I wish I would have thought to use a translator app but with 7 of us, it was too chaotic and I didn't think of it.
It was definitely not the experience I was expecting based on other reviews but overall I think this is a good quality company.