I give this experience a 3 star review. The reason I am giving it a 3 star review is because the chauffeur was on his phone the whole time. We had to ask him questions for him to tell us about Central Park. He did not provide any type of information about the sites and such as advertised.
The horse was beautiful, one cannot mess up a carriage ride. It is what it is. However, for shy of $200, I think the chauffeur could have been more personable.