The drivers were great but, the reason I picked this company was because it said wheelchair accessible, it’s not. I have bad legs and can’t get up stairs easily. I really struggled to get up into coach. I got up first step, then laid on the floor to get up on my painful knees to work myself up to seat. If I was with other people, I would had sent them off without me. But it was just me and my granddaughter, and I didn’t want her to miss this memory. So if you need easy on accessible, this is not it. I should have double and triple checked the information. But the drivers were very kind and tankful, I enjoyed the actual ride