I booked and reserved date/ time through Viator. I paid for a 20 minute ride. I was contacted once in NYC saying my reservation date/ time was no longer available. I had to settle for a day earlier and rearrange other plans to accommodate company. Then when I arrived I was offered a longer ride... only 15 minutes longer and was charged another 103 Canadian. In total I paid $210 Canadian for a 45min ride on a date and time I didn't book. Looking at the prices on carriages when I was there, I would have paid significantly less if I had just showed up and hired a carriage on the spot, for my original date and time. Not happy with any of it.
Одговор домаћина
Jul 2022
Becky you paid for 20 min and you upgraded to 45 min . Its 25 min longer not 15 min And you got VIP carriage for cheaper .
We have the cheapest prices in the business and Unfortunately we are attracting more problem people like yourself because of these rates. We are seriously thinking to increase our prices Not to deal people like you.
Don’t book again!