Oscar (driver) and Strawberry (horse) were fantastic. Oscar was very friendly, personable, and funny. He took great photographs which was nice so we could all get pictures at some iconic locations all together. Strawberry did his job admirably and loved the carrots we fed him. The only thing that was a bit odd was our appointment time was originally supposed to be at 1 and then we were texted to change it to 3:15 and finally it was changed to 2:50. It wasn't too big of a problem for us because we didn't have a lot of plans for that day but it did put a bit of a crimp in our plans we had to work around. Other than that it was everything we hoped it would be.