from pick up to drop off my friends and I had the best time.our guide LEXI was epic, she made the whole trip for us. she gave us facts about Alaska, the hot springs, the Aurora, truly enriching. the tour itself, awesome. we had a set time to explore the ice museum, have yummy cocktails at the ice bar, had a reservation for our entire tour group at the spring’s restaurant- try the clam chowder; best i ever had! and then we had plenty of time to enjoy the springs. our guide made sure to get us from the springs as SOON as the Aurora began appearing to make sure we didn’t miss anything. so attentive and thoughtful. now I know this was natures doing but by the end of night the Aurora was show casing level 5 activity from a level 2 projection-magical! and our guide was there the whole time hyping us up and getting INCREDIBLE photos of us throughout the night. the affordability of this trip is beyond belief for all we get. 10/10 would recommend but ask for Lexi to be your guide. she absolutely went out of her way to make sure everyone had a memorable, once in a lifetime (for some) moment. I will never get over this. So amazing!!!