We booked the tour late the night before and were so happy that we were met at the exact time and place stated. Will was our wonderful tour guide. He was knowledgable, enthusiastic, and eager to make the tour a positive and memorable experience. He did just that. We saw four different waterfalls, each more beautiful than the other. Will gave us the history and interesting details of each one. I, unfortunately, tripped and hurt myself. Will immediately got me ice, disinfectant, and band aids. Although I was very shook up, Will made me feel safe and taken care of. We were able to continue our tour with no further incidents. I highly recommend this company.