My wife and I were visiting SF for the first time, and we spent the first two days walking the city and following guide books. This was sufficient for us, but then we found Small Car Big Time Tours. After his tour, we fell in love with the city. We caught a glimpse of Reed giving a tour to another couple while driving down historic Lombard street, and we made a request for booking immediately via his website. The next day he arrived at our hotel before our meeting time, and was just fantastic. He was attentive to our needs (bringing a blanket for us and allowing us to sip our coffee while he whisked us around town with the top down), and customized a trip for us which delved into areas we wanted to see most and avoided the ones we felt we had already seen. Relaxing in a convertible while Reed gives you all the nitty gritty detail on the city is remarkable, you will not be disappointed. Just a fantastic experience all around.