These people are horrible. I will never forget that they took the money and didn’t allow us to experience it as we were 5 mins late. They said that they have reservations all the day around and hence couldn’t accommodate it. Truth be told, there were not many people coming so they could have easily accommodated us as the reason for us to be late was there was heavy snowfall. There are many other places for this experience which are cheaper and much better in terms of experience. Please go there and absolutely avoid this one.
Одговор домаћина
Mar 2022
Through our website, during booking, multiple emails and all phone conversations; we ask all guests to arrive 30 minutes prior to snowmobile and dog sledding adventure start times.
When this customer arrived, our office was empty because every other customer arrived on time and had departed on their adventures.
CANCELLATION POLICY: 100% refund or free date and/or time changes more than 48 hrs prior to adventure start. Arrive at least 30 minutes prior to adventure start. Late arrivals are considered no shows and refunds will not be issued.