As my title suggests, I did not enjoy this Hop On Hop Off and, in fact, would say it was the worst one I did. However, it does have potential to be a great business. First, I think it's ridiculous we all had to get off at the end of the tour. Every other one I did we could stay on. We also could not get on until 10 despite the website saying they start at 9. Apparently a group of tourists booked buses at 9, so we could not start until 10. I don't think that's fair to others who have pre-paid tickets. The first guide was not good and shared her views. For example, she pointed out the Columbus Monument and said he committed murder and genocide, and enslaved people. I didn't care if she loved or hated him, not interested. Now you can present both sides without stating your own. Pros: the drivers were very good. I commend their driving skills in a busy city. The second guide I had, an African American gentleman, was very good and funny, but he never shared his name. I think you should tell the passengers your name after they got on at a new stop. If this business made some changes, they would be great. I really feel they have the potential.