Hi Allison. Thank you for your feedback and for letting us know about your experience. We have contacted the guide and tour operator and passed along your feedback to improve future guests’ experiences. We’re sorry you did not receive the 5-star experience we usually provide for guests on tours. We would love to have you message us at 844-757-5657, or email us directly at
[email protected] and give us the opportunity to make it right. We look forward to hearing from you!