The company was terrific when I called to be sure our dog would be permitted to join the tour in his bike trailer. The owner himself took my call and he was chatty and helpful, volunteering nice tips for visiting the Estes Park area.
Charles, the guide, was knowledgeable and he took us on a terrific, rural route. The e-bikes were high quality and powerful. It was my first experience with a throttle on an e-bike, which was helpful in the hilly terrain and fun! Aima Big Sur was the model of e-bikes in the tour's fleet. The bikes were sporty and nimble.