The experience in the Everglades was incredible; we had the opportunity to see many alligators and enjoy the stunning surroundings. However, the company we traveled with left much to be desired. Firstly, they asked us to arrive half an hour before the scheduled activity, but in the end, we waited for over an hour. Furthermore, during the journey, we were inside the bus for half an hour without air conditioning, which was uncomfortable, and on the way back, the bus was driving very slowly due to mechanical issues. To make matters worse, we were stuck in the middle of a highway for quite some time because the bus wouldn't start. Although the expected arrival time was around 4 p.m., we didn’t get back until 7 p.m. It was a truly frustrating experience due to such poor organization.