It was great to have pick up and drop off included. When we arrived, it was a pleasant surprise to be given vip stickers, bottled water, and ponchos (it was rainy). The boat ride itself was a lot of fun, and I was also surprised at how many alligators we saw. The gator show at the end was my least favorite part. Some of the jokes were not appropriate for our 3 and 5-year-old kids. It would’ve been nice if that was just more informational.