The studio tour might be better than my rating, but we had some difficulty driving there and were 15 minutes late for our purchased tour. We requested to be moved to the next tour, which we saw only had 6-7 people in it (we saw them touring the house) but they refused to allow us, saying we would have to pay again. They took us to meet the group, we missed the first 15 minutes, which is most of the downstairs home.
The rest of the tour was ok, but our guide was also just ok, not adding much and not answering all questions.
The self-guided tour of the other houses in Oak Park is definitely not worth the price, the paper guide is not useful, and we ended up using a couple of different online guides, it only took us a minute to find something better in Google.
The two stars belong to Frank Lloyd Wright, not to the organization.
Одговор домаћина
Dec 2024
I apologize that we did not meet your expectations. Typically, when someone arrives late, we catch them up to the tour in progress. On every order we emphasize the importance of arriving 20 minutes before the tour starts. There may have been only 6-7 people on the tour, the tour most likely was booked and slots could not be oversold. Guests may still arrive late. Once a tour is in progress, we do not offer a refund. Questions can be asked after the tour. The tour guide is required to keep to the hour limit. Additional questions might increase the tour length.