If you pick your activities wisely can save money and skip queues!
This pass was great - easy to use and lots of choices. We only had a couple of days so chose the 3-excursion pass. There was a full list of events/trips/things to do. The passes were emailed and easy to print out. The instructions were dead easy to follow when we were there.
I have tried New York City Explorer Pass before in October 2016 and it worked very well.
But this time I deeply regret, that I bought it and also asked my family-members who never had been in New York to by it.
A lot of vendors did not know about New York City Explorer Pass or how to use it. It seems that you have got a lot of new vendors, since I use your New York City Explorer Pass, and the service is getting really bad. As an example: how do we get to Woodbury? Noboby could tell us in April 2017 - but it works absolute fine in October 2016. Hop-on Hop-Off does not work with the Big Bus. They are never on time, and often they pass the stops without stopping. More times we waited for the bus for 45 min.
I am very disappointed and will never recommend New York City Explorer Pass again.