I’ll first say that the Railway tour is great, the scenery and the ride to the Grand Canyon is very worth it. On the way to the canyon we rode in first class in the Desert View car and on the return we rode in the dome car named Coconino. We liked the first class car better. On the return in the Coconino car, there was an “entertainer” playing the Marshall who told me “What did you say, I don’t speak monkey” when he overheard me speaking to my wife in Spanish. Later he harassed my teenage niece making her show her ticket and asked for her name and said “I can’t pronounce that, I don’t speak another language”. He was rude and very disrespectful really damaging our otherwise great experience. This is a tourist attraction with people visiting from all over the world and paying good money for this. This behavior is unacceptable and should not exist in this setting. A shame and this man should consider a different profession.
Одговор домаћина
Aug 2018
Francisco, could you please contact our Director of Passenger Services, Nicole, at 928-635-5715 to discuss your experience? Thank you.