My family visited September 6, 2020 and was very disappointed. Hannah was our tour guide and she only knew what she was scripted to say. She couldn’t answer your questions, even when she asked if you had any. She had no idea of all of the history in the walls. We were rushed through because they schedule the tours too close together, so that they can have more people coming through to make more money. I understand that, since we are in a pandemic and they are not making what they usually would, but still disappointing to pay for the full tour and be rushed along. You will watch 3 videos and see the backstage dressing rooms. Then at the very end you can stand in the circle so that they can try to sell a photograph of you. The photographer was rude and rushed us along. We did buy the photo because I wanted a picture from there. You are allowed to take pictures with your own camera or phone, but only from the sides. If you want a nice picture front and center on the circle, you have to buy their photo package. The photographer takes one picture quickly, and you either buy it or not. I’m glad I got to go but was very disappointed because since I was a little girl it’s been a dream to be there. Very sad to see our great country music history wasted on uneducated tour guides!