Greetings & Good Evening Grand Ole Opry!!! Hoping that this note finds you all well. On THURS July 7/14/2022, I had the EXTREME privilege of visiting the Opry for the first time & please allow me to advise that it was perhaps one of the MOST surreal experiences of my life!!! Thank you for making my experience SO lovely & divine!!! This was ALL due in large part because of our WONDERFUL tour guide, Ms. Brandie!!! I hope that I am spelling her name right!!! Straight out the gate, Ms. Brandie made our entire group feel welcomed & loved & embraced!!! I immediately felt that she TRULY LOVES her job!!! She was HIGHLY knowledgeable & full of SOOOOOOO many different wonderful facts & history & information!!! It was TRULY an honor visiting the Opry knowing that I was stepping on & walking in & throughout the same spaces where SOOOOOO much talent has thrived off!!! PLEASE, I strongly urge you share my comments along with Ms. Brandie & her Mangers, for she SO TOTALLY deserves props & a HUGE shout out & even more importantly, a raise!!! Again, thank you ALL SO very much from the bottom of my heart for making my first of many – God-willing – visits to Opry SO entertaining & memorable!!! Wishing ALL STAFF & ALL your families an abundantly blessed upcoming week ahead & remaining of 2022 & beyond!!! Cheers, Kind Regards & God Bless. Respectfully, Ruben Roa.