I received confirmation for this trip on my phone, and assumed since there is only one 911 Memorial, there was only one tour. When time approached for the tour, four friends plus myself, took the subway from our hotel to Ground Zero and got in line to get our tickets. It was there we learned our voucher was for an entirely different tour, that required us taking a subway several blocks and for which we were already late. We opted to stay at the Memorial and take the tour there. The GZMWT called me and was very understanding, offering to reschedule for the following day. That option sounded best until we realized our last and final day of our short weekend trip would be spent at another study of Ground Zero. We opted to skip the rescheduled tour in order to take in some different sights. I telephoned GZMWT and Gary was extremely cordial and offered to mail me the gift they provided, even though we would not be attending. Maybe on a subsequent trip we will have opportunity to experience the GZMWT.
The Ground Zero Museum Workshop space was much smaller than expected. In about 1000 sq.ft. of space it had an amazing collection of exclusive photos taken during the clean-up of the ground zero devastation. Each photo was accompanied by a moving audio description of the image by the photographer. The space also included a number of artifacts found at the site. We did not know what to expect before visiting the Museum but found it to be an engaging and moving experience.
Absolutely outstanding. Very informative and a true reflection of what happened after the event. Real life stories. Extremely moving. A definitive must. Highly highly recommended.