This was an intimate, moving, experience from a participant's view. The artifacts, photos and spoken account was very moving. If you want to roam through a big, boring, impersonal museum, this is NOT for you. It IS however, for anyone who wants to see and hear a personal, first hand account of the event.
Gosh, what can I say. Take some tissues with you. We were fortunate enough to meet Gary who was the only photographer given access to take the official photographs. There are numerous photos and items to look at and you can take photos of all the exhibits bar one and the reason for this will become obvious to you once you are there. The Museum is located in the Meat Packing District and it is on the 2nd floor of a building so it is not an obvious looking museum. It is very different from the 911 Museum so it is well worth doing both of them. The tour guides are lovely too and make you feel very welcome. You are also allowed to touch some of the exhibits and a lot of the money goes to the charity to support the families of the victims.
thought this was the new museum that had opened -- it was not, so we didn't do the tour