Despite Hurricane Irma we were able to have an amazing time with Gulf Coast Expeditions. Everyone was really friendly, they kept us informed all the way through on the impact caused by the hurricane, were able to re-arrange without any additional fee and treated us to additional time as well. Great customer service and a wonderful experience. It was amazing to hear the manatees crunching on the grass whilst at the surface. I was also impressed that we were given a full briefing beforehand about behaviour in the proximity of the manatees in order to ensure we observed without causing problems.