I booked a reservation for 5pm for the tour, which apparently did not exist. A few hours before the tour was scheduled to start, a Peter McGovern of the tour called to inform Trip Advisor posted the 5pm tour time in error and the tour is only scheduled at noon. Upon requesting a full refund for a scheduled tour which did not exist, he assured me I would receive a full refund confirmed in an email sent to the same email address I used to book the tour, within a couple minutes after our conversation ended. A day later, I have not received this email confirmation nor a full refund. Obviously, this tour smacks of fraud and the charge for the tour I intend to contest.