We had planned to do this on a Tuesday but with the train not running, we were able to move it up a day. The check-in process was great and all of the team members were really easy to work with. Our guide was Bobby (i believe). He was fantastic in guiding us through rough areas. My wife was awful nervous about falling out, and we had a young child on the raft. Bobby made everyone feel at ease and safe. The half day trip is a little slow in spots so I might recommend the faster trip, especially if it runs the same route.