The bus we traveled on was not up to the standard of buses provided by the company being older and cramped and most i uncomfortable. If used for shorter tours it might have been acceptable but in this case it most definitely was not. Any price differential could not be warranted by the discomfort and of course the randomness of delivery quality given that other buses used were good. Because of the equipment issue I would certainly think twice about ever again booking or recommending this tour .
The tour itself was perfectly OK and the driver/guide was very knowledgeable.
Fantastic day trip. Could not be bettered. Shame we could not stay until dark due to sailing time of the ship. Very knowledgable and friendly guide.
Tour was somewhat disappointing through no fault of Viator or the tour operator, but the fact that the Volcanoes National Park was closed and the weather was rainy on a good portion of our tour. The tour guide/driver was very good and made the best of the situation. The alternate attractions were acceptable.