The crew was awesome! They were very friendly and they assured us that we were going to see whales, and we did! We actually saw a rare bubble feeding which was a treat. The boat stayed out in the water for a long time so we could really take everything in. Jordan, Gwen, and Kacie were knowledgeable and gave us pictures and fun facts while we traveled on the water. We were a group of 5 adults, two of whom are seniors, and 3 children. It was a smooth and enjoyable ride for all. There was a bathroom on the boat and it was enclosed but the design still allowed us to go out in the open air when it was time to whale watch. I highly recommend them!