This review is in reference to a trip to and from Kennedy Space Centre on Wednesday, 17th October with Florida Dolphin Tours (transport from Orlando) .
Tour guide for the day AND bus driver to and from Kennedy Space Centre: A gentlemen called Nicki (5 stars *****)
We were unable to find a pen to fill in the review forms on the bus journey home but I am writing this purely because our tour guide NICKY with Florida Dolphin Tours made our day and trip!! I really hope this review gets back to his managers as this man deserves 5 stars!! He truly is an asset to the company and should be recognised by his managers as someone who is excellent and goes above and beyond in their job! He had so may tips at the end of the day and why not! This man made our day! :)
I had not planned my day at Kennedy Space Centre (KSC) as I just ran out of time and a quick look at the website was enough (I thought)
I didn't need to plan anything as on the way to KSC Nicky gave ALL hints and tips needed for everything at the centre. He spoke for about 30 minutes which was SO helpful as I was listening and taking note of all his tips and times etc. The thing is he didn't HAVE TO do this, he just wanted to be helpful and informative. It was SOOOOO helpful, he spoke about the attractions, timings of exhibitions, speeches and a general knowledge trivia about the KSC centre to keep interest. Half of the things he mentioned, I didn't even know they were on.
What was excellent was, he mentioned a tour set up just for Florida Dolphin Tours at 10.00 at the Shuttle Atlantis Centre. I had no idea what to do and in what order but I followed his advice and went on the tour at 10.00 and had a tour guide who took us all around the exhibition. All thanks to the tour company organising it AND Nicky mentioning it on the bus! I felt sooooo prepared when I arrived at the space centre.
Nicky told us the bus was leaving KSC at 5.15 with the intention to leave no later than 5.30. A couple were half an hour LATE! We all stayed on the bus while we waited, and waited for this couple to turn up.
Anyway, Nicky didn't hesitate to entertain the whole coach while we waited for this couple, who did eventually turn up at 6.00. Nicky entertained all ages with a quiz about Kennedy Space Centre that he made up on the spot which made our wait much more enjoyable and we had a few laughs along the way. He kept upbeat the whole time.
Nicky was excellent, I say this because i've taken many tours in my lifetime in many countries and not all bus drivers talk, give advice or make conversation. They simple do their job and drive you to your location. Some don't even look like they want to be at work and they'd rather be at home. I appreciated Nickys humour, kindness, friendliness and commitment to helping everyone on his coach. I don't think our day would've been the same without him, as it was a very long bus ride.
Florida Dolphin Tours, thank you to you for hiring such an excellent person to operate this day trip to the Space centre. I will remember this day fondly.
One negative thing: Please have a coach with a toilet, it is a LONG journey.
Одговор домаћина
Oct 2018
Hello!
We are very pleased to hear that you had a wonderful time on the Kennedy Space Center Tour and are happy to hear that Nicky was able to make your experience more exceptional. We'll definitely be letting him know of your feedback. If you're ever in Orlando, please don't hesitate to contact us! We hope to see you in the future!