What a lovely cruise down the Brazos River in the fall! We loved Captain Stan and First Mate Rae. They shared lots of interesting history, inspiring stories, and illustrative details. We've been to Waco many times (Baylor alums), and experienced the Classic Tour a few years ago, enjoying it as well. Pontoon boat was comfy and felt safe. Highly recommend!!!
Only small thing we would have changed: our group of 2 was placed with a large family group of 11, and the captain seated us (my husband and I) in the front of the boat with the 4 kids, some of whom were a bit noisy playing on their phones during the tour. The parents and grandparents of that large group were in the back and did not seem to be aware of the distraction the kids were causing, I assume. Not the guides fault at all, just a small negative to our experience.
Одговор домаћина
Nov 2022
Thank you so much for this review! It's always fun to have returning Baylor Bears on our tours, and we're glad that you found the river cruise to be interesting and enjoyable.
I'm so sorry to hear about the distraction that the seating arrangement caused for y'all during the cruise. That is so sad to hear, as we work to ensure that the experience of each guest is attended to above and beyond. Please feel free to give us a call if there is anything we can do to make up for that disappointment. Our goal is to provide a top-quality experience for every guest every time they book with us, so truly please reach out.
We're so glad to have received this feedback and will use this information to hopefully help avoid similar instances in the future. We're grateful that aside from that particular aspect, your experience was a good one. Thank you again! :)