The driver was timely and very friendly. He was even gave us a little history about certain sites we passed. The ride was good and safe. He engaged with every passenger he picked up and brought each one into the conversation. We would definitely use this service again and recommend it to all our family and friends that come to New York.
The transfer was half an hour late, but appart from that, the driver didn't take the highway which would have been a fast transfer. Instead he went inside Queens and other areas, in which the traffic was a mess and stuck. It took all of us around 2 hours to arrive to the airport! And by the way, the driver was not kind at all! In my previous trip I hired Super Shuttle, also a shared transfer, but it was very efficient.
Our driver was excellent! Very friendly and got us to the airport safely. Our only complaint is that because it was a shared ride we were picked up very early. Our pick up time was 1:20 pm and our flight was not until 6:10 pm. The reason for this was to pick up other passengers and traffic was heavy in the city. Probably wouldn't have chosen a shared ride had we known how early we would have to leave.