Overall a good service, only downside was the 1 hour wait for the coach.
The company were 25 mins late. The lady behind the desk in the hotel said not to bother ringing as it happened all the time! The driver parked at the wrong hotel so we had to walk with the cases!
I lost my money on this departure transfer as the company denied that they had received my booking. I received a confirmation email stating the booking had gone through. Then when I called to confirm, it was not listed. The lady was rude on the phone and we had to catch a taxi in the end to the airport.