Very helpful driver. He helped us with our cases in the pouring rain and I can't believe how well he drove in the weather! We arrived in plenty of time. The only downside is as we phoned the number to arrange the pickup they didn't have details of us which made me feel uneasy.
Very convenient for a solo traveller although you do get picked up quite early but I understand why as traffic is unpredictable.
Driver was prompt; no issue getting to LGA from midtown hotel...great service