The driver was not to be seen 20 minutes after the arranged pickup date/time. I had to walk across the street and realize the van was there behind lot of blue transport vans. The driver did nothing just to step to the hotel entrance and ask for us as other drivers did for other companies. The driver was rude and careless, called us liars when we said we were waiting all this time. I guess that is what I got for the money. Expend a little more and get better service in another company.
Nice transport personnel. However the company arranged for us to be picked up 5 hours before the plane departure! This happened to be 4.30am!
This was just as I hoped it would be
The driver was helpful and efficient
I will contact you when I fly to New York again