Unfortunately the driver was a complete let down. Very rude and would not listen to what I had to say as he said I didn't have a valid pre-paid voucher (although I did!) Luckily the lady at the call centre for the supplier was very helpful but I have to say, this guy really put a dampener on what we a great trip. The ride from JKF/hotel was much better where the driver was much more pleasant.
Instructions from you were wrong also instructiobs at airport were not easy to follow it was chaotic worse transfer you.ve organised for us.
I as the first into the van and then spent a lot of time going t other terminals to pick up the other riders (probably in the van at JFK proper over 30 minutes before departing for Manhattan) - when one is the first in, the overall trip time gets too long.