Phoned the day before to arrange a pick up. Quick and efficient service. Time arranged for pick up was 3pm - driver arrived at 3pm prompt.
Most uncomfortable journey ever Crammed in rear seats
I was planning to see Macy's Thanksgivng Parade, but took more than 2 hours to get even close to the hotel. I knew city would have more traffic, but taking 2 hours let me very frustrated.