We used this service for the first time after they were recommended to us. The service was excellent - a prompt pick-up and smooth delivery to our hotel and punctual pick-up on our return to the airport, getting us there in plenty of time. Only advice is be sure to keep your instructions on the second page of your booking, the driver will ask for that as well as the voucher, says it is their proof of who made the booking. Would recommend the service.
The shared ride to the airport worked out well. The shuttle was on time but had 2 pickups after we boarded, which took a little time in the traffic. But, would recommend the shuttle, especially if going to JFK airport, as JFK is some distance from Manhattan.
Was pleased with the service.
Excellent service. Pick up straight from hotel to airport. Plenty time allowed for traffic. Good driver.