We had a wonderful experience overall. It was confusing trying to find where to check in as it was not very visible and there were multiple tours at the same location. It would be helpful if your instructions included where to park, basically along the street. Once we found where we were supposed to check in, Lexi was great at fitting us for our wet suits and ankle floaties. I appreciate the safety info before we got on the boat where we met our captain, Justin. The great thing about this tour is it’s only a 5 minute boat ride to our destination, which is great for people who may experience sea sickness. Our tour guide, Hunter, was full of knowledge about manta rays and made us feel pretty safe in the water. I’m not a strong swimmer, but I was reassured to just enjoy myself. Just FYI, they do have noodles for anyone who needs it, like me and advise anyone who isn’t so confident about being in the water to get in the water last so they can keep a closer eye on you. I appreciate this team for allowing me to feel comfortable in the water and enjoy this excursion without worrying too much about not being a strong swimmer. It was definitely a once in a lifetime experience and we were so lucky to see so many manta rays that night! Definitely recommend this tour!