The trip was great. Long bus ride with commentary from the bus driver, great airboat ride, free live snake, alligator, crocodile show. Only glitch was TripAdvisor does not send ticket in email and the Big Bus Tour company bus driver wants to scan bar code in tickets. I had to call them a few times and explain it to different people. Eventually all was sorted out, but I wish TripAdvisor sends ticket directly to the purchaser.