Oh gosh, where to begin? The trip started out ok. The guide met me at my hotel entrance and things were starting out good. Then we got off the shuttle bus and onto the bigger bus, the outlets to charge your phone didn’t work so I suggest you use your phone very strategically otherwise you’ll be without a phone for a while since this was an all day trip. Then, the guide told me that the glass bottom boat tour was cancelled due to bad weather (which I understood), then offered me an alternative to which I wouldn’t have to pay extra, the snorkeling tour. We got to the dock and that was also cancelled due to bad weather. The part that really upset me was the guide couldn’t substitute anything, so I was left wandering the streets of Key West for six hours in bad weather using my phone very strategically. He did say that part of my trip was to be refunded, but I think the entire thing should be refunded. Oh, and please have cash on you or else you’ll be shamed for not tipping the driver. As a rule I never carry cash on me, for reasons I don’t want to explain. Otherwise I would’ve gladly tipped the driver, although he kind of scowled at me when I just said thank you without tipping. On this trip I’ve been lucky some places have PayPal or venmo to which I’ve been able to tip. My advise would be to plan very well for this trip. Dot your I’s, and cross your T’s.