The tour guide was great...very informative and humorous. I am hard of hearing but, I could hear all of the narrative on the tour (sound system was excellent). At the end, guide also took me closer to the garage where I was parked, so I didn't have to walk so far as I am physically challenged as well! I would recommend this to anyone looking for an overview of Milwaukee...lots of into to explore more on your own as well with a great tour guide too.