What an amazing adventure! The flight was very smooth and the scenery was amazing! Our pilot was Jonathon and he was very informative and witty! Marcus, who is part of the ground crew, was extremely friendly and helpful- my Dad had trouble entering and exiting the balloon and Marcus went out of his way to assist my Dad. Alex, also in charge of the ground crew, was also very friendly and helpful! He picked us up at the airport and drove us to the balloon. He was very informative of the entire process of how the ballon process works. He ensured everyone was energized for the trip and assured with ensuring everyone had pictures to remember this adventure! The entire experience was more than we expected and the entire team was professional, helpful, and friendly! Can’t say enough great words for the team! Thank you for a lovely day!
Одговор домаћина
Feb 2020
Hello julid736,
Wow, thank you for such kind words! Sounds like you had the balloon team extraordinaire with Captain Jonathon, Marcus and Alex. All of them are really great at what they do and it's nice to hear they went above and beyond in taking care of things. Thank you for flying with Hot Air Expeditions!