I booked the NASA and city tour combination for myself and my son for $170. It was raining so they recommended the NASA tour 1st and come back the next day for the city tour. The NASA tour was ok, unfortunately the best part, the tram tour was cancelled due to the weather so the 5 hours there was about 3 hours too much but the tour company wouldn’t come back to get us after a phone call so we sat in the cafeteria all afternoon. The next day, I called to ask when we could hop on the city tour, only to be told it was cancelled because of the weather. Apparently a bus can’t handle a drizzle of rain. Asked for a partial refund and was told that because we did the NASA tour, we weren’t due even a partial refund. Basically I paid $120 for a (very old) bus ride to NASA and a couple hours sitting in a cafeteria. Might be ok if the weather is ok but be aware that any excuse and your tour will be a complete waste of money with no refunds.
Одговор домаћина
Nov 2019
Thank you so much for your message, weather conditions and desitions made by The Space center for your safety was out of our control. The complimentary city tour is subject to weather conditions and is open for you to use anytime in the year. We look forward to serve you!