am very saddened by my experience today at this museum- my kids and I had looked forward to it all day and only had the last 30 minutes to enjoy.
I was reminded of that the moment we entered the museum.
My kids ran directly for the kids area - I left them there for 3 minutes to take a few pictures. A tall, older gentleman who “kindly” reminded me upon entry I only had 30 minutes, came in to tell me I had 19 minutes. I let him know we would leave in 15 minutes. He then stood there, questioning me, telling me he had to clean up. I asked him if he wanted me to leave and he said “do what you need to do”. So we left.
I went back to complain. I told him it was a terrible experience. I was so taken aback that I was shaking. As he continued to interrupt me, he told me I wasn’t supposed to leave my kids alone, I told him that he didn’t tell me that. He then told me it was on the door and not his job to tell me. He continued to interrupt me and I firmly told him multiple times I was still speaking. I let him know he didn’t tell me not to leave my kids alone, but basically leave. I let him know that it was just a terrible customer experience. He said that was my opinion, and I said, no it is a fact. He said, well there are cameras (?).
Later, my children told me he approached them in the kids area (I saw him walk in and was 20 feet behind him). He looked at my 4 year old daughter and told her to "go find her mom" - leaving him alone with my 8 year old son. My son told him "we will wait for her here - she will be back in a few minutes". I'm not sure why this man was telling my four year old to wonder by herself to find her mom, or approaching my well-behaved kids at all without a parent present.
I would not recommend based on this -I felt threatened and my kids were very disappointed. We were treated so poorly.