Good Afternoon Epeniche,
Its disappointing to hear that you did not have a pleasant experience with us. Please know, we don’t lie or coerce in order to profit our business. At Big Bus, we care about all of our customers as we pride ourselves in operating a compassionate and respectful business, anything less of that is going against our core values. Nonetheless, we take customer complaint very seriously, please provide to
[email protected] more information such as time, location, time and description, we assure you, it's reported to upper management for immediate disciplinary action.
Kind Regards,
BBTNY