If you are planning on taking in four or more of the offered attractions, CityPass NYC is worth the money. We were able to experience the Empire State Building, American Museum of Natural History, Top of the Rock, Ferry Access to Statue of Liberty and Ellis Island and the 9/11 Memorial & Museum. It was so easy to use on our iPhones at most locations. The computers were down at the Statue of Liberty/Ellis Island Ferry Access, so we had to wait in a long line to get hard copy tickets. Another issue we ran into was at the American Museum of Natural History, which has kiosks to redeem tickets, just not for CityPass. So again, we had to wait in a long line for hard copy tickets. Even though we had to wait in a few lines, I feel the overall value outweighed the minor hiccups related to waiting in lines. If you plan to see a minimum of four of the attractions offered, I highly recommend CityPass.