highly recommend for any first-time to the Big Apple.
our guide, Nathan, was terrific! he was funny, knowledgeable, easy to understand, and very patient. most importantly, he carried a blue light saber so that when we walked around, we could find him in the crowds.
the bus was comfortable (packed, no bathroom), and the driver was good.
my lone suggestion is that you arrive at least 30 minutes prior to your departure time so that you can get a seat, and the bus can leave. the trip advertised as 6 hours, but took us 9 hours (left at 9:30am and got back at 5:30pm) - this was most likely due to traffic. otherwise, the tour kept a pretty good schedule. so keep in mind whatever plans you have afterwards.
this tour sets apart from others as it is more thorough, and we get a lot to walk around. Nathan covered much of NY's rich history and culture.
the ferry boat ride was nice as well.
i recommend to request Nathan if you book a tour with this group.